I’ve had the chance to work as a Lead UI Designer and as UX designer on that futuristic project reuniting BNP Paribas and Excense’s technology in this attempt to transform the loan simulation in bank agencies. It’s by far one of the best projects I’ve been working on.
We decided to partner with the company Excense which allowed me to think a whole new type of 360° interface with a new interaction process and full navigation system.
I first designed for a 50 inches touchable table which was supposed to be exposed in bank agencies but we later had to consider that the whole thing would be projected through a portable projector which would turn any surface in an « interactive screen ».
Possibilities were almost unlimited so I had to design the whole process with the team. Starting the project, the main challenge to me was to face the screen size and the number of users around the table using the system at the same time, each of them differently oriented.
My first idea was to include 4 simple magnetic spots in the middle of each side of the screen so the « dial » would not visually interfere with the central element contents in the interface but the team decided it was too restrictive for Excense’s will.
I came with another idea which was to create a full magnetic frame around the screen so users could move the « dial » anywhere around the screen, still without interfering with the central elements, which seemed more appropriate for Excense’s requirements.
My third option was to completely erase the magnetic zone so the « dial » could be moved freely anywhere on the interface and rotate in any direction. That option was chosen by the team.
Once we agreed on the usability it was time for me to design the actual controller people would use to go throughout the simulation.
One that could be contextual depending on the question, that user could pass to their partner or the bank employee
and also be turned on 360° to match my client requirements.
After days and days of reflexion, I proposed this « target » system.
My brief was simple but tough. “Create something new and innovative that we cannot find everywhere”.
After days and days of research I finally decided to give a try (at that time) to the brand new Microsoft’s Fluent Design based on pastel colors, 3D shapes, shadows, textures and realistics objects. This is how I came to that result.
After all the UX process I polished the design, ending up with many contextual possibilities allowing us to answer binary and numerical questions.
BUILD YOUR PROJECT
I built that experience and the interfaces as an architect’s project.
The more you fill-up the form answering with the dial, the more the blueprint grows and the house elevated along with the different
steps you go through. In the end you have a fully completed house.
Rather than having simple pictograms,
I chose to create real-time weather seen from above the plans moving and changing depending on your project’s viability.